Shipping Information

This once-a-year special is one you won't want to miss!  Prices are already marked down by 20% on all the products you love and an extra 20% on LE Outlet items!  Sorry, Winter 2021 collections are not included.  

Offer ends Tuesday, December 1st a midnight PST.  Valid only at lightelegance.com, but reach out to your favorite distributor to see what offers they may have this holiday season!

 

    We are proud to introduce FREE 2-Day Air shipping on $99+ orders with all-new LEnow Shipping!*

    Get everything you love from LE faster! 

    How does it work? Simply place an order over $99 in total, and you'll see the FREE 2-Day Air shipping option at checkout. 

    ⚠️Orders containing flammable or oversized items will ship ground. If you want to take advantage of FREE 2-Day Air but need flammable goods like LEpro Cleanser, simply order your Cleanser separately from the non-flammable items.

    ⚠️Flammable items are marked with the ⚠️ icon throughout the website.

    When will I get my package?

    Light Elegance ships most orders same day when placed by 12PM Noon Pacific Time. Exceptions exist during high volume times, US holidays and weekends.

    What other shipping options does Light Elegance offer?

    Light Elegance is a proud UPS partner and offers the following shipping options.

    • $14.95 UPS 2-Day Air with LEnow - Need just an item or two and need it fast? We've got you covered with affordable 2-Day Air shipping for orders under $99 (in the lower 48 US states only).
    • $7.95 UPS SurePostThis service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. UPS SurePost shipments typically deliver in the same amount of time as UPS Ground and no longer than one extra day.
    • $14.95 UPS Ground - Available in the lower 48 US states only. The transit time map from our location in Redmond, Oregon is below.
    • $54.95 Next Day Air via UPS - Not available for flammable goods.

    International Shipping Policy

    Light Elegance ships worldwide with the exception of territories where we have exclusive distributors and does not ship to Canada. For a list of Light Elegance distributors, click here.

    While we offer $129.99 international shipping online, we may be able to get product to you for less. Please call us at +1 (541) 526-1417 to speak with our sales staff.

    Customers are required to pay all applicable duties and taxes on international shipments.

    Return Shipping Policy:

    To return your product, you should mail your product to:

    McConnell Labs, Inc.

    406 SW Umatilla Ave.

    Redmond, OR 97756   USA 

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.