Shipping Information

When will I get my package?

Light Elegance ships most orders same day when placed by 12PM Noon Pacific Time. Exceptions exist during high volume times, US holidays and weekends.

What shipping options does Light Elegance offer?

Light Elegance is a proud UPS partner and offers the following shipping options.

  • FREE UPS SurePost Shipping for orders over $99!Spend $99, and the shipping is on us!* Promotional offer only - Ends November 30th, 2019.
  • $7.95 UPS SurePostThis service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. UPS SurePost shipments typically deliver in the same amount of time as UPS Ground and no longer than one extra day.
  • $14.95 UPS Ground - Available in the lower 48 US states only. The transit time map from our location in Redmond, Oregon is below.
  • $24.95 3-Day Select via UPS - Not available for flammable goods.
  • $34.95 2-Day Air via UPS - Not available for flammable goods.
  • $54.95 Next Day Air via UPS - Not available for flammable goods.

International Shipping Policy

Light Elegance ships worldwide with the exception of territories where we have exclusive distributors and does not ship to Canada. For a list of Light Elegance distributors, click here.

While we offer $129.99 international shipping online, we may be able to get product to you for less. Please call us at +1 (541) 526-1417 to speak with our sales staff.

Customers are required to pay all applicable duties and taxes on international shipments.

Return Shipping Policy:

To return your product, you should mail your product to:

McConnell Labs, Inc.

406 SW Umatilla Ave.

Redmond, OR 97756   USA 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.